Six star professionalism and exceptional service. We could not recommend Elite Glass Design and Richard enough, for one of the best customer experiences we've ever had. From our initial online enquiry, until the final bill was paid, we felt valued and supported through the process. Not only was everything fully transparent, but the professionalism and friendliness when showing us the product, measuring and quoting, and then delivering and installing our pool fence was second to none. Every care was taken in measuring and installing the fence to perfection. Even the billing platform was slick and easy to navigate and use. After a nightmare building process for our newly renovated home, getting our beautiful glass fence installed was a breeze and an absolute breath of fresh air. And who doesn't love supporting local!? Where many larger businesses just don't make the time anymore to make their clients feel heard and seen, Richard and his team were exceptional. Thanks again!
Excellent service from start to finish. Richard and his team have been great; cannot fault the communication, professionalism and of course the end product! Very happy with our new pool fence. Highly recommend.
Absolutely recommend Richard. Fantastic service, great eye to detail, awesome person to problem solve with for those tricky jobs. Price is as per market and quality is next level. Such a pleasure and super happy with your fencing, thank you!
Can’t speak highly enough of the service we received from Richard and his colleagues and such nice people to boot!Our stairs have been transformed from clunky wrought iron to sleek modern glass.The “tricky” areas were well thought out and with such precision and the work was carried out with respect to the other trades.
Richard was outstanding and completely explained all of the aspects of the pool fence and the options available to us. He designed a pool fence that has minimal impact on our area and supports the needs of the established garden.Installation day came quickly, and the fence went up within a few hours. The completed job is extremely professional and looks wonderful. We completely recommend Elite Glass Design for your needs.
Richard’s communication and workmanship was exceptional.We replaced our aluminium pool fence and I was worried where the old posts were being cut off would look unsightly.You can’t even tell where they were and the new fence looks amazing.Our yard was left cleaner than when they started. Unheard of!So, so happy with our new fence and the excellent service we received from Richard and his team.
Very happy with the service, communication and end product. Richard was extremely responsive and helpful, answering all of our questions regarding pool compliance requirements in the lead up, and most importantly our pool fence looks great and install went smoothly.
Very happy is an understatement. They absolutely transformed our pool area. I'm very picky & cannot fault the workmanship one bit. Was very helpful from the first day with setting up temporary fencing & assisting with council planning. Highly recommend
Richard and his team were very knowledgeable. His service was professional and friendly. We had frameless shower screens installed in our newly renovated bathroom which look great. We recommend anyone reach out to the team at Elite Glass Design.
Richard did a great job with a replacement pool fence. Couldn't be happier with the new frameless glass. He offered great advice with material selection (spigots, frames, gates and latches). He was on time, punctual and got the job done in a day!
Richard from Elite Glass came to our rescue! He needs to wear a cape!We had our frameless glass pool fence installed by an unqualified installer (we were unaware), it wasn't installed correctly, looked dreadful, and had to be removed, we were heart- broken!Within two weeks Richard had installed a stunning glass fence which is beautiful and has been installed correctly! We are so happy! Richard was wonderful to deal with, we could not be happier, thank you Richard and Elite Glass!
Richard was very easy to talk to. He understood our requirements and provided a very reasonable quotation.The installation was completed on the scheduled day without hassle.The site was left clean and we had nothing the do but sit back and enjoy our new pool area.
Highly recommend. From enquiry through to delivery Richard was amazing. Our bathroom doors have exceeded everything I had hoped. Delivery and install was challenged due to supply chain issues but communication was amazing. Even factoring that in we had an exceptional experience and I believe had a solution much faster than we could have had anywhere else.
Highly Recommend-Our contact with Richard and his team was a fantastic experience and I'd give 6 stars if only I could! We required an urgent glass replacement for our pool fence and within 24hr we had not just a quote but a completed job. Honest info and excellent communication throughout, Richard went above and beyond to complete the job ready for council compliance.Thanks again for a great job!
Couldn't recommend Elite Glass Design enough. Richard is as professional as they come, his knowledge and recommendations makes you feel at ease. From start to finish the communication was on point and we couldn't be happier with the end result of our glass balustrade.
Richard from Elite Glass Design was prompt and professional from the quoting stage all the way through to installation. Richard was happy to work in with my deck builders to make sure my framless pool fencing was installed without any issues. The end product was amazing and the perfect finishing touch to my project.
Richard has just replaced a Privacy Screen in our house. The whole experience from beginning to end has been exceptional. Richard is the ultimate professional and we couldn't be happier with the end result.Prompt efficient service from beginning to end.
I contacted Richard Todd at the eleventh hour to take on the task of measuring up and creating a glass flooring panel in our newly created upstairs study. He responded positively to my request and came up with a quote the very same day. He took phone calls and answered text messages and came out to the house on several occasions to discuss and check the details of the glass panel with the builder and then the wooden floor installers without a moment's hesitation. Thank you Richard for your professional and friendly attitude - the panel looks great and will remain a talking piece in our home for many years to come.
Elite Glass supplied the frame-less pool fencing and the staircase balustrade for my new home. Both the pool fencing and balustrade were installed exactly to schedule and the pool fencing passed a strict inspection first time. I would highly recommend Elite Glass as every aspect of the process was completed to a higher level than expected.
Have used Elite Glass Design services three times now, kitchen back splash, bathroom shower glass replacement and recently spa fencing.On all occasions I was more than happy with the results, great advice and options to choose from and everything was completed to a high standard.I highly recommended Elite Glass Design and would not hesitate if your looking for a professional service that goes a step further to please the client
Extremely happy with the customer service and professionalism of Elite Glass. Right from the first moment we met Richard we felt in safe hands. End product looks absolutely amazing, so happy with the results, will definitely use them again in the future!
Elite glass designs were fantastic to deal with from the first enquiry through to installation. Quality materials and construction. I would highly reccomend Elite glass design, hard to find trades people these days with such high levels of customer service and clear communication. Thank you for our glass gate.
Richard from Elite glass design is very professional with his work. He is also very prompt and courteous. His workmanship and attention to detail is also very good. I would highly recommend his service
Richie at Elite glass did a fantastic job at our property while we were at work installing a frameless glass door to our scullery and a frosted window. No mess and no hassle would definitely use them again.
Great service - can recommend highlyHad an issue with a glass pool door not closing quick enough for a council inspection - after numerous phone calls to other businesses who gave me no solutions except getting a new glass pool gate Elite Glass Design came out - inspection - fixed the issue with existing gate for a very reasonable priceThanks Elite Glass Design